Meet Your Tech Mate: Alasdair 👨‍💻

G'day, I'm Alasdair — retail worker by day, tech whisperer by… also day. I'm the bloke behind Tech For The Inept, a project born straight from the retail floor. After about the fiftieth customer asked me, “Do you do house calls?” or said something like, “Wish I had you on speed dial!”, I figured... maybe it's time to build that speed dial.

I work in retail — yep, the front lines. Helping customers figure out why their iPhone won't charge, what a USB-C cable is, or why their screen is “too dark” (spoiler: it's usually brightness, or night mode… or both). Day after day, I've seen the same tech confusion, the same frustrations, and honestly — the same look of panic when the Wi-Fi stops working.

That's where Tech For The Inept comes in. It's your go-to guide for all things confusing, blinking, beeping, and just generally annoying in the tech world. Whether you've just opened a brand new iPhone and feel like you've accidentally joined the NASA control room, or you still think the cloud is… well, an actual cloud — this place is for you.

I'm not here to throw jargon at you or make you feel silly for asking questions. I'm here to explain stuff the way I'd explain it to my mum: clearly, calmly, and possibly with some tea involved. If you've ever wanted tech advice that doesn't sound like it's been spat out by a robot — you're in the right place.

Outside of the tech chaos, I'm a uni student studying machine learning, juggling two jobs (because why not make things harder), and somehow still finding time to help customers fix their phones in-store — and now, online too.

So whether you're “not good with technology” (your words, not mine), or just need someone to make sense of the madness, I've got your back. Welcome to Tech For The Inept — we explain the stuff your nephew doesn't have time for.